Guest Experience Specialist - Front Desk

Maseera; Abu Dhabi; Presencial; AED 60 000 - 90 000; Tempo integral

Resumo da oferta

Maseera in Abu Dhabi is seeking a Front Desk Agent to deliver professional guest services from check-in to check-out, ensuring a memorable stay. You will greet guests, assist with inquiries, and coordinate with hotel services.

Strong English skills and hospitality education are essential; opera experience is a plus. The role requires teamwork, adaptability, and a calm demeanor in a fast-paced environment.

Qualificações

• Degree in hospitality with Front Office experience.
• Excellent English communication skills and additional language is a plus.
• Computer literacy with Opera experience is advantageous.

Responsabilidades

• Provide professional and guest-focused service from arrival to departure.
• Greet guests by name where possible and escort to their rooms.
• Handle front desk cashiering and postings of incidental charges.
• Maintain knowledge of local services, hours, events and attractions.
• Maintain guest privacy and comply with hotel policies.

Conhecimentos

Customer service

Interpersonal skills

Problem solving

English language

Formação académica

Hospitality degree

Ferramentas

Opera

Descrição da oferta de emprego

Maseera in Abu Dhabi is seeking a Front Desk Agent to deliver professional guest services from check-in to check-out, ensuring a memorable stay. You will greet guests, assist with inquiries, and coordinate with hotel services.

Strong English skills and hospitality education are essential; opera experience is a plus. The role requires teamwork, adaptability, and a calm demeanor in a fast-paced environment.