Front Desk & Guest Experience Coordinator

Foreign Expat Group; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Foreign Expat Group seeks a professional receptionist to greet guests, handle calls, and maintain an organized front desk in a Dubai office. The role requires strong English communication, a courteous demeanor, and solid computer skills.

Candidates should have 1–2 years in reception or customer service, with a high school diploma or an associate degree preferred. This is a full-time on-site position with visibility across departments.

Qualifications

• High school diploma or equivalent is required; associate degree preferred for enhanced admin skills.
• 1–2 years of reception or customer service experience.
• Fluency in English is mandatory; additional languages are a benefit.
• Strong computer skills and familiarity with office software (Microsoft Office).

Responsibilities

• Greet and welcome guests professionally to set a positive first impression.
• Manage all incoming calls and inquiries and direct to the right person promptly.
• Maintain an organized front desk reflecting professionalism and attention to detail.
• Schedule appointments and manage staff calendars to optimize time and operations.

Skills

Front desk etiquette

Customer service

English fluency

Microsoft Office

Multiline phone system

Education

High school diploma or equivalent

Associate degree in business administration

Tools

Microsoft Office Suite

Multi-line phone system

Job description

Foreign Expat Group seeks a professional receptionist to greet guests, handle calls, and maintain an organized front desk in a Dubai office. The role requires strong English communication, a courteous demeanor, and solid computer skills.

Candidates should have 1–2 years in reception or customer service, with a high school diploma or an associate degree preferred. This is a full-time on-site position with visibility across departments.