Guest Experience Intern — Rooms & Front Office

AccorHotels Middle East; Abu Dhabi; On-site; AED 39,000 - 61,000; Full time

Job summary

AccorHotels Middle East is seeking a Front Office Trainee to support daily guest services at a Abu Dhabi property. You will welcome guests, assist with check-in/check-out under supervision, and help with inquiries and reservations to ensure a smooth arrival experience.

The role is ideal for someone pursuing or having completed a Hospitality degree, with strong English communication and a proactive, team-oriented mindset. Flexible shifts and a learning-first environment are offered.

Qualifications

• Currently pursuing or recently completed a diploma or bachelor’s degree in Hospitality Management, Hotel Management, Tourism, or a related field.
• Strong verbal and written communication skills in English.
• Genuine interest in hotel operations and guest services.

Responsibilities

• Assist the Front Office team with daily operational activities.
• Welcome and assist guests in a professional and friendly manner.
• Support check-in and check-out procedures under supervision.
• Assist with guest inquiries, requests, and general hotel information.
• Learn hotel reservation procedures and room allocation processes.
• Assist the Housekeeping team in maintaining cleanliness and presentation standards.

Skills

English communication

Guest service mindset

Teamwork

Education

Diploma/Bachelor in Hospitality

Tools

Microsoft Office

Job description

AccorHotels Middle East is seeking a Front Office Trainee to support daily guest services at a Abu Dhabi property. You will welcome guests, assist with check-in/check-out under supervision, and help with inquiries and reservations to ensure a smooth arrival experience.

The role is ideal for someone pursuing or having completed a Hospitality degree, with strong English communication and a proactive, team-oriented mindset. Flexible shifts and a learning-first environment are offered.