Hotel Front Office & Rooms Trainee

Accorhotel; Dubai; Sur place; AED 30 000 - 54 000; Plein temps

Résumé du poste

Accorhotel in Dubai is seeking a motivated Front Office trainee to support daily operations and guest services. You will assist with check-in/check-out under supervision and learn reservation and room allocation processes.

The role emphasizes a positive attitude, strong English communication, and teamwork while gaining exposure to housekeeping coordination and service recovery in a fast-paced hotel environment.

Qualifications

• Currently pursuing or recently completed a diploma or bachelor's degree in Hospitality Management, Hotel Management, Tourism, or related field.
• Strong verbal and written communication skills in English.
• Genuine interest in hotel operations and guest services.
• Positive attitude and willingness to learn.
• Good interpersonal, organizational, and teamwork skills.

Responsabilités

• Assist Front Office with daily operational activities.
• Welcome and assist guests in a professional and friendly manner.
• Support check-in and check-out procedures under supervision.
• Assist with guest inquiries and hotel information.
• Learn reservation procedures and room allocation processes.
• Support housekeeping to maintain cleanliness and presentation standards.
• Learn room inspection procedures and cleanliness standards.
• Coordinate between Housekeeping and Front Office on room status.
• Assist with monitoring room amenities, linen, and guest supplies.
• Contribute to delivering excellent guest experiences.
• Identify and respond to guest needs under supervision.
• Participate in departmental briefings and training sessions.

Connaissances

English communication

Teamwork

Customer service

Computer basics

Formation

Hospitality Management degree

Outils

MS Office

Description du poste

Accorhotel in Dubai is seeking a motivated Front Office trainee to support daily operations and guest services. You will assist with check-in/check-out under supervision and learn reservation and room allocation processes.

The role emphasizes a positive attitude, strong English communication, and teamwork while gaining exposure to housekeeping coordination and service recovery in a fast-paced hotel environment.