Guest Experience Host – Service Excellence

FAIRMONT; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in Abu Dhabi seeks a dedicated team member to provide unmatched guest service. The ideal candidate has exceptional communication skills and can thrive in a fast-paced environment. Responsibilities include maintaining service standards, promoting positive colleague relationships, and ensuring safety and cleanliness. A vibrant personality and logical decision-making are essential for this role.

Qualifications

• Proficient in English; additional languages are a plus.
• Ability to handle multiple tasks in a fast-paced environment.
• Must have analytical and decision-making abilities.

Responsibilities

• Provide professional, friendly, and warm service to guests.
• Promote positive working relationships with colleagues.
• Understand and follow all safety and sanitation policies.

Skills

Outstanding guest services skills

Professional presentation

Verbal communication skills

Written communication skills

Flexibility in working hours

Problem-solving skills

Job description

A luxury hotel brand in Abu Dhabi seeks a dedicated team member to provide unmatched guest service. The ideal candidate has exceptional communication skills and can thrive in a fast-paced environment. Responsibilities include maintaining service standards, promoting positive colleague relationships, and ensuring safety and cleanliness. A vibrant personality and logical decision-making are essential for this role.