Guest Experience Champion - F&B (Russian Speaker)

Hilton Worldwide, Inc.; Ras al-Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company is seeking a Food & Beverage Guest Relations Agent to create exceptional dining experiences. The role involves welcoming guests, managing reservations, and ensuring personalized service. The ideal candidate has strong communication skills and previous experience in luxury hospitality. Responsibilities include coordinating with the restaurant team, handling guest inquiries, and enhancing dining experiences. This is an excellent opportunity for those passionate about guest relations in a vibrant hospitality environment.

Qualifications

• Previous experience in guest relations, fine dining, or luxury hospitality is preferred.
• Strong organizational abilities and attention to detail.
• Ability to multitask and remain calm under pressure.

Responsibilities

• Greeting and welcoming guests upon arrival to ensure a seamless seating experience.
• Managing reservations and coordinating special arrangements for VIP guests.
• Anticipating guest needs and providing personalized recommendations.

Skills

Excellent communication skills

Interpersonal skills

Organizational abilities

Problem-solving skills

Ability to multitask

Job description

A global hospitality company is seeking a Food & Beverage Guest Relations Agent to create exceptional dining experiences. The role involves welcoming guests, managing reservations, and ensuring personalized service. The ideal candidate has strong communication skills and previous experience in luxury hospitality. Responsibilities include coordinating with the restaurant team, handling guest inquiries, and enhancing dining experiences. This is an excellent opportunity for those passionate about guest relations in a vibrant hospitality environment.