Guest Experience Ambassador — Front Office (UAE National)

Hyatt Hotels Corporation; Abu Dhabi Emirate; On-site; AED 48,000 - 72,000; Full time

Job summary

Hyatt Hotels Corporation in Abu Dhabi is seeking a Lobby Ambassador to warmly welcome guests, deliver exceptional service, and help maintain a safe, professional environment within the Rooms Division.

The role supports smooth Front Office operations and requires at least 1 year in hotel operations, with strong problem-solving, administrative and interpersonal skills to meet guest and brand standards.

Qualifications

• Minimum 1 year of relevant work experience in hotel operations.
• Strong problem-solving, administrative, and interpersonal skills are required to support efficient Front Office operations and deliver a high standard of guest service.

Responsibilities

• Warmly welcome and assist guests and deliver exceptional customer service.
• Foster a safe, welcoming and professional environment that enhances the overall guest experience.
• Support the smooth and efficient running of the Front Office Department within the Rooms Division.

Skills

Interpersonal skills

Problem solving

Administrative skills

Job description

Hyatt Hotels Corporation in Abu Dhabi is seeking a Lobby Ambassador to warmly welcome guests, deliver exceptional service, and help maintain a safe, professional environment within the Rooms Division.

The role supports smooth Front Office operations and requires at least 1 year in hotel operations, with strong problem-solving, administrative and interpersonal skills to meet guest and brand standards.