Guest Experience Host - Lobby

Grand Hyatt Abu Dhabi Hotel & Residences; Abu Dhabi; On-site; AED 150,000 - 220,000; Full time

Job summary

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi invites applications for a Lobby Hostess. You will be the first point of contact, greeting guests with warm hospitality, delivering personalized service, and making memorable first impressions throughout their visit.

This role emphasizes excellent communication, a positive attitude, and the ability to work in a fast-paced, team-oriented environment. Previous customer service or hospitality experience is preferred, with opportunities for

Qualifications

• Passion for hospitality and guest experiences.
• Excellent communication and interpersonal skills.
• Positive attitude with a genuine care for others.
• Ability to work in a fast-paced, team-oriented environment.
• Previous experience in customer service or hospitality is preferred.

Responsibilities

• Welcome and engage guests with a friendly, professional demeanor.
• Provide information about hotel facilities, services, and local attractions.
• Assist with guest inquiries and coordinate with hotel departments to meet needs.
• Maintain an inviting and organized lobby environment.
• Anticipate guest expectations and deliver exceptional service experiences.

Skills

Hospitality

Customer service

Communication

Interpersonal skills

Job description

Grand Hyatt Abu Dhabi Hotel & Residences in Abu Dhabi invites applications for a Lobby Hostess. You will be the first point of contact, greeting guests with warm hospitality, delivering personalized service, and making memorable first impressions throughout their visit.

This role emphasizes excellent communication, a positive attitude, and the ability to work in a fast-paced, team-oriented environment. Previous customer service or hospitality experience is preferred, with opportunities for