Guest Arrival Experience Concierge

W Hotels; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests with warmth and guide them through arrival and departure experiences. You will handle a range of operational tasks, respond to guest requests, and share highlights of the local area to enhance stays.

You'll be on your feet, maintain professional appearance, and uphold safety, privacy, and brand standards while delivering memorable service that aligns with Whatever/Whenever spirit.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Welcome guests and guide them through arrival and departure experiences.
• Handle a range of operational tasks and complete reports as needed.
• Assist guests with requests and share highlights of the local area.
• Maintain safety, confidentiality, and brand standards while on duty.

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests with warmth and guide them through arrival and departure experiences. You will handle a range of operational tasks, respond to guest requests, and share highlights of the local area to enhance stays.

You'll be on your feet, maintain professional appearance, and uphold safety, privacy, and brand standards while delivering memorable service that aligns with Whatever/Whenever spirit.