Guest Arrival Expert: Elevate First Impressions

W Hotels; Dubai; On-site; AED 78,000 - 123,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests during arrival and departure, ensure a memorable experience, and support operational needs across the front desk and lobby. You will move around the space, assist guests, and help with requests while maintaining a polished appearance.

The role requires a high school diploma, a customer-focused mindset, and the ability to work full-time on site in a dynamic luxury hotel environment in Dubai.

Qualifications

• Education: High school diploma or G.E.D. equivalent.

Responsibilities

• Process operational needs during guest arrival and departure.
• Address guest requests and complete related reports.
• Share highlights of the local area with guests.
• Move around the space and perform hands-on tasks as needed.

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests during arrival and departure, ensure a memorable experience, and support operational needs across the front desk and lobby. You will move around the space, assist guests, and help with requests while maintaining a polished appearance.

The role requires a high school diploma, a customer-focused mindset, and the ability to work full-time on site in a dynamic luxury hotel environment in Dubai.