Welcome Experience Ambassador

W Hotels; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests from arrival to departure, delivering a memorable experience and guiding guests through their stay. You’ll move throughout the property, handle guest requests, complete reports, and highlight local amenities while maintaining professional appearance and a safe workplace.

This full-time, non-management role emphasizes Marriott service standards, confidentiality, and accurate operations.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guest Arrival Experts guide guests through arrival and departure experiences.
• Process operational needs, address guest requests, and complete reports.
• Share highlights of the local area while maintaining professionalism.

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests from arrival to departure, delivering a memorable experience and guiding guests through their stay. You’ll move throughout the property, handle guest requests, complete reports, and highlight local amenities while maintaining professional appearance and a safe workplace.

This full-time, non-management role emphasizes Marriott service standards, confidentiality, and accurate operations.