Guest Arrival Experience Specialist

W Hotels; Abu Dhabi; On-site; AED 30,000 - 42,000; Full time

Job summary

W Hotels in Abu Dhabi seeks a Guest Arrival Expert to craft memorable guests’ arrivals and departures. You guide guests through check-in/check-out, assist with requests, and ensure a seamless, high-service welcome that sets the tone for their stay.

You will be on your feet for extended periods, handle operational tasks, complete reports, and share local highlights with guests, upholding professional appearance and Marriott standards.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Guide guests through arrival and departure experiences and help with requests.
• Process operational needs, complete reports, and share local area highlights.
• Be on your feet for extended periods and perform physical tasks as needed (standing, walking, lifting).

Education

High school diploma or G.E.D. equivalent

Job description

W Hotels in Abu Dhabi seeks a Guest Arrival Expert to craft memorable guests’ arrivals and departures. You guide guests through check-in/check-out, assist with requests, and ensure a seamless, high-service welcome that sets the tone for their stay.

You will be on your feet for extended periods, handle operational tasks, complete reports, and share local highlights with guests, upholding professional appearance and Marriott standards.