Guest Arrival & Experience Specialist

W Hotels; Dubai; On-site; AED 33,000 - 56,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests and guide them through arrival and departure experiences, ensuring a memorable stay. The role involves processing operational needs, addressing guest requests, and sharing local highlights to create a seamless, premium guest experience.

As part of Marriott International’s brand, you’ll contribute to a culture of service excellence, maintaining professional appearance and clear, courteous communications while supporting a safe,

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to welcome guests and guide them through arrival and departure experiences, ensuring a memorable stay. The role involves processing operational needs, addressing guest requests, and sharing local highlights to create a seamless, premium guest experience.

As part of Marriott International’s brand, you’ll contribute to a culture of service excellence, maintaining professional appearance and clear, courteous communications while supporting a safe,