Guest Arrival Concierge

W Hotels; Dubai; On-site; AED 54,000 - 90,000; Full time

Job summary

W Hotels in Dubai is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, handle requests, complete reports, and share highlights of the local area, helping create memorable moments from the moment guests arrive.

The role emphasizes safety, confidentiality, professional appearance, and adherence to brand standards; you will be on your feet, move around the property, and support operations as needed to ensure smooth guest journeys.

Qualifications

• High school diploma or GED equivalent.
• No related work experience required.
• No supervisory experience required.
• No license or certification required.

Responsibilities

• Guide guests through arrival and departure experiences and assist with guest requests.
• Complete reports and share highlights of the local area to enhance guest's stay.
• Support front-of-house operations and safety procedures as part of the guest journey.

Education

High school diploma or GED

Job description

W Hotels in Dubai is seeking a Guest Arrival Expert to guide guests through arrival and departure experiences, handle requests, complete reports, and share highlights of the local area, helping create memorable moments from the moment guests arrive.

The role emphasizes safety, confidentiality, professional appearance, and adherence to brand standards; you will be on your feet, move around the property, and support operations as needed to ensure smooth guest journeys.