Growth-Focused B2B Account Manager

R77 Global; Dubai; On-site; AED 279,000 - 391,000; Full time

Job summary

R77 Global in Dubai seeks an Account Manager to own and grow a portfolio of B2B clients in the gaming and digital space. You will drive proactive outbound communication, build long-term relationships and identify upsell opportunities to boost client value.

You collaborate across Product, Marketing, Operations and Support, manage multiple accounts, stay organised with clear accountability, and travel occasionally as required to meet clients and cross-functional teams in a fast-moving tech

Qualifications

• Proven experience in B2B Account Management and/or B2B Sales.
• Fluent English; additional languages are a plus.

Responsibilities

• Own a portfolio of B2B accounts and build trusted long-term client relationships.
• Drive proactive outbound communication (not reactive account handling).
• Understand client needs, anticipate risks, and propose solutions before issues escalate.
• Identify and execute upsell / cross-sell opportunities using client feedback and performance data.
• Coordinate internal stakeholders (Product, Marketing, Operations, Tech Support) to deliver outcomes.
• Take full ownership of client issues from discovery to resolution with clear updates and accountability.
• Handle escalations and complaints professionally while protecting the long-term relationship.
• Contribute ideas to improve account workflows, client experience, reporting and internal processes.

Skills

B2B Account Management

Communication

English fluency

Multi-account management

Time management

Ownership

Analytical thinking

Team collaboration

Travel flexibility

Tools

CRM tools

Job description

R77 Global in Dubai seeks an Account Manager to own and grow a portfolio of B2B clients in the gaming and digital space. You will drive proactive outbound communication, build long-term relationships and identify upsell opportunities to boost client value.

You collaborate across Product, Marketing, Operations and Support, manage multiple accounts, stay organised with clear accountability, and travel occasionally as required to meet clients and cross-functional teams in a fast-moving tech