Gold Lounge Senior Supervisor

Fairmont; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A luxury hotel chain based in Dubai is seeking a dedicated member for their Fairmont Gold team to ensure adherence to operational standards and provide exceptional guest experiences. The candidate will manage guest relationships, oversee daily operations, participate in staff training, and collaborate with various departments. Strong communication skills and previous experience in luxury hospitality are essential. Join a team committed to excellence in service and creating memorable moments for guests.

Qualifications

• Experience in luxury hotel management or operations.
• Ability to manage guest requests and enhance loyalty.
• Knowledge of health and safety policies.

Responsibilities

• Monitor and ensure adherence to Fairmont Gold standards.
• Provide exceptional concierge information to guests.
• Participate in training and development of the Gold Team.

Skills

Exceptional communication skills

Strong guest relationship management

Budget management

Job description

A luxury hotel chain based in Dubai is seeking a dedicated member for their Fairmont Gold team to ensure adherence to operational standards and provide exceptional guest experiences. The candidate will manage guest relationships, oversee daily operations, participate in staff training, and collaborate with various departments. Strong communication skills and previous experience in luxury hospitality are essential. Join a team committed to excellence in service and creating memorable moments for guests.