Global Partner Growth & Retention Manager

XM; Dubai; On-site; AED 120,000 - 240,000; Full time

Benefits offered by this job

Intellectually stimulating work

International training opportunities

Job summary

XM is seeking a passionate Partner Relations Manager in Dubai to cultivate and maintain strong partner relationships. The role entails strategising to grow partnerships that enhance product offerings and market presence, with a focus on retention and value maximisation.

You will act as the primary contact for partners, gather feedback, and work with Business Development to implement platform improvements. The position requires fluency in Arabic and English, strong interpersonal skills, and

Qualifications

• Degree in a business-related field.
• Experience in a similar position is advantageous.
• Fluent Arabic with excellent English oral and written skills.
• Ability to build and maintain excellent business relationships.
• Strong interpersonal and communication skills.
• Target-oriented and resourceful.
• Ability to work autonomously and under pressure.
• Willingness to travel abroad if required.
• Valid work permit.

Responsibilities

• Develop and maintain partner relationships.
• Implement partner retention strategies aligned with company goals.
• Act as main contact for partners with personalised support.
• Monitor partner satisfaction and feedback for improvement.
• Share insights for platform improvements with BD teams.
• Stay updated on industry trends and competitive landscape.
• Support cross-functional initiatives to maximise value.

Skills

Fluent Arabic

English proficiency

Relationship management

Interpersonal communication

Autonomy

Travel readiness

Target-driven

Education

Bachelor's degree in business-related field

Job description

XM is seeking a passionate Partner Relations Manager in Dubai to cultivate and maintain strong partner relationships. The role entails strategising to grow partnerships that enhance product offerings and market presence, with a focus on retention and value maximisation.

You will act as the primary contact for partners, gather feedback, and work with Business Development to implement platform improvements. The position requires fluency in Arabic and English, strong interpersonal skills, and