Global Energy Cloud Enterprise Service Manager

Amazon; Dubai; Sur place; AED 380 000 - 600 000; Plein temps

Résumé du poste

Amazon in Dubai seeks an Enterprise Service Manager within AWS Professional Services to lead long-term cloud strategies for energy customers. You will manage relationships, shape deals, and oversee multi-project portfolios across global accounts.

The role requires travel to client locations and deep collaboration with AWS teams to drive technology-driven business outcomes. The ideal candidate brings extensive IT consulting, digital transformation, and cloud experience, with strong program

Qualifications

• Extensive IT consulting/management experience with demonstrated IT Digital Transformation experience in customer-facing roles (BASIC QUALIFICATIONS).
• Business consulting experience in transforming customer operations through technology including cloud adoption, IoT, ML/AI and automation (BASIC QUALIFICATIONS).
• Experience with account growth, sales quotas, project and program deliveries (BASIC QUALIFICATIONS).
• Large company account executive experience (ideally in Oil & Gas and/or Utilities) in IT and business consulting including relationship management achieving growth targets, high customer satisfaction, project portfolio management and contract negotiations (BASIC QUALIFICATIONS).
• A proven track record of managing and delivering large-scale enterprise IT programs (BASIC QUALIFICATIONS).
• Experience with contract and statement of work development (PREFERRED QUALIFICATIONS).
• Digital Transformation consulting background including managing sales solution development, legal negotiation (PREFERRED QUALIFICATIONS).
• Background in enterprise IT management frameworks (e.g. COBIT, ITIL, cyber) (PREFERRED QUALIFICATIONS).
• Broad enterprise systems technology experience including IaaS/virtualization, cloud/ML/AI, renewables, power, SCADA, supply chain (PREFERRED QUALIFICATIONS).
• Experience with enterprise applications and infrastructures including design, build and operate global solutions (PREFERRED QUALIFICATIONS).

Responsabilités

• The ESM acts as a trusted advisor for the largest global accounts and oversees business development, relationship management, delivery oversight and program management.
• Collaborates with AWS teams to connect customers with product and service experts to deliver solutions and drive feature innovation.
• Engages with customers to understand business drivers and application portfolios to develop cloud-based strategies.
• Leads deal shaping, including estimations and deal pricing, and negotiates contracts and closes.
• Plans and implements a portfolio of projects with budget and deliverable ownership; mitigates delivery risks and issues.
• Maintains deep executive-level relationships and educates customers on AWS services to enable self-sufficiency.

Connaissances

IT consulting

Digital transformation

Cloud adoption

IOT/ML/AI

Account growth

Project portfolio management

Contract negotiations

Stakeholder management

Description du poste

Amazon in Dubai seeks an Enterprise Service Manager within AWS Professional Services to lead long-term cloud strategies for energy customers. You will manage relationships, shape deals, and oversee multi-project portfolios across global accounts.

The role requires travel to client locations and deep collaboration with AWS teams to drive technology-driven business outcomes. The ideal candidate brings extensive IT consulting, digital transformation, and cloud experience, with strong program