General Manager, Luxury Members Club

Jumeirah; Dubai; Sur place; AED 900 000 - 1 200 000; Plein temps

Avantages offerts par ce poste

Supportive work environment

Learning & Development programmes

Internal mobility within global сети

Colleague discounts on stays

Healthcare and life insurance

Paid annual leave

Incentive programmes aligned with领导绩效

Tax-free salary in AED

Résumé du poste

Jumeirah Burj Al Arab seeks a General Manager – Members Club to lead the club’s strategy, operating model and member experiences in line with the hotel’s luxury positioning. The role covers the full spectrum of venues, F&B, and premium service, with accountability for budget, revenue and compliance.

The ideal candidate brings 10+ years in luxury hospitality, a track record building relationships with high-net-worth guests, and strong leadership skills.

Qualifications

• Bachelor’s degree in Hospitality Management or Business Administration; English fluency required.
• Minimum 10 years of leadership in luxury hospitality or premium lifestyle businesses.
• Track record in high-touch operations with budget accountability.
• Proven ability to build relationships with high-net-worth clientele.

Responsabilités

• Define and deliver the Members Club strategy, annual business plan and operating model in line with the hotel’s positioning and commercial objectives.
• Lead the day-to-day operation of the club’s strategic vision, F&B outlets, setting and maintaining exceptional service standards, operational procedures and personalised member experiences across touchpoints.
• Oversee end-to-end operation and commercial performance of all dedicated members-only outlets, ensuring premiere experiences.
• Direct the club’s overall business plan, daily operations, food and beverage outlets, financial performance, legal compliance, and team leadership in alignment with the hotel.
• Manage member acquisition, retention, personalised service, exclusive events, and luxury brand partnerships alongside the Membership Director.

Connaissances

Executive leadership

Budget management

Customer relationship management

Team development

Luxury hospitality operations

Formation

Bachelor’s degree in Hospitality Management

Bachelor’s degree in Business Administration

Postgraduate qualifications in Hospitality or related field

Description du poste

Jumeirah Burj Al Arab seeks a General Manager – Members Club to lead the club’s strategy, operating model and member experiences in line with the hotel’s luxury positioning. The role covers the full spectrum of venues, F&B, and premium service, with accountability for budget, revenue and compliance.

The ideal candidate brings 10+ years in luxury hospitality, a track record building relationships with high-net-worth guests, and strong leadership skills.