Luxury Hospitality Team Lead — Global Guest Experience

Jumeirah; Dubai; On-site; AED 134,000 - 201,000; Full time

Benefits offered by this job

L&D programs

Internal mobility

Discounts on stays

Healthcare & Life Insurance

Paid annual leave

Tax-free salary AED

Job summary

Jumeirah Marsa Al Arab in Dubai seeks a hospitality supervisor to lead daily operations, inspire teams with integrity, and ensure guests receive discreet, professional service.

You will develop schedules, brief staff, manage stock and vendor contracts, and produce reports to uphold our luxury service standards across departments.

The role requires 2-3 years in international hospitality and a hotel management qualification, with a passion for first-class guest experiences.

Qualifications

• Diploma/degree in hotel management or related field.
• 2–3 years of international hospitality experience.
• Ability to interact respectfully with guests from diverse cultures.

Responsibilities

• Oversee day-to-day activities across departments.
• Develop and implement timelines, delegate tasks and brief staff.
• Greet and attend to personnel, clients and guests professionally and discreetly.
• Compile duty rosters and advise on changes.
• Prepare reports and maintain filing systems.
• Manage stock, inventories, vendor directories, and contract agreements.

Skills

Team leadership

Guest service

Communication

Discretion

Education

High School Diploma or similar

Diploma/Degree in Hotel Management

Job description

Jumeirah Marsa Al Arab in Dubai seeks a hospitality supervisor to lead daily operations, inspire teams with integrity, and ensure guests receive discreet, professional service.

You will develop schedules, brief staff, manage stock and vendor contracts, and produce reports to uphold our luxury service standards across departments.

The role requires 2-3 years in international hospitality and a hotel management qualification, with a passion for first-class guest experiences.