Luxury Resort General Manager — Guest Experience & Growth

Reliant HR Consultancy; Dubai; On-site; AED 500,000 - 700,000; Full time

Job summary

Reliant HR Consultancy is seeking a seasoned General Manager for a luxury resort in Dubai. The role demands extensive UAE luxury hospitality experience, with ownership of Rooms, F&B, Spa/Wellness, and commercial operations.

You will drive revenue, profitability, and guest satisfaction while upholding premium brand standards. The ideal candidate has senior leadership experience, a proven history of managing large teams, and a strong strategic mindset to elevate service delivery in a high-end

Qualifications

• Currently working in the UAE in a luxury hotel/resort environment.
• Indian nationality.
• Experience as General Manager, Hotel Manager, Resident Manager, Director of Operations, Executive Assistant Manager (EAM) or similar senior leadership role.
• Strong luxury hospitality/resort experience.
• Candidates who are ready for their first GM role may also be considered if they have strong operational ownership.
• Strong exposure to Rooms + F&B + Spa/Wellness + commercial operations.
• Proven experience managing large teams and complex resort operations.
• Strong understanding of luxury guest experience and service delivery.
• Strong commercial and financial acumen.
• Resort experience is essential.

Responsibilities

• Oversee the complete day-to-day operations of the luxury resort.
• Drive exceptional guest experience and service standards.
• Lead and manage Rooms Division F B Spa Wellness and other resort operations.
• Take ownership of revenue profitability budgeting forecasting and overall commercial performance.
• Develop and implement strategies to improve occupancy ADR RevPAR guest satisfaction and profitability.
• Lead mentor and develop senior management and operational teams.
• Ensure luxury brand standards and SOPs are consistently maintained.
• Manage VIP guests and build strong relationships with key guests and stakeholders.
• Collaborate with Sales Marketing teams to drive business growth and market positioning.
• Ensure compliance with operational health safety and quality standards.
• Represent the resort professionally with owners partners and external stakeholders.
• Drive a strong culture of service excellence and operational efficiency.

Skills

Leadership

Guest service excellence

Operations management

Financial acumen

Team management

Job description

Reliant HR Consultancy is seeking a seasoned General Manager for a luxury resort in Dubai. The role demands extensive UAE luxury hospitality experience, with ownership of Rooms, F&B, Spa/Wellness, and commercial operations.

You will drive revenue, profitability, and guest satisfaction while upholding premium brand standards. The ideal candidate has senior leadership experience, a proven history of managing large teams, and a strong strategic mindset to elevate service delivery in a high-end