General Manager - Amazon Business MENA

Amazon UAE; Dubai; On-site; AED 50,000 - 75,000; Full time

Job summary

Amazon UAE invites a seasoned General Manager to own the Amazon Business MENA P&L, shape long-term strategy, and lead Marketing, Sales, and Product to scale a regional B2B marketplace.

You will coordinate with Technology, category, finance, and operations to build a scalable operating model, identify customer needs, and drive profitable growth across the Middle East and North Africa. This role requires entrepreneurial leadership and the ability to influence senior stakeholders.

Qualifications

• Bachelor's degree or equivalent qualification in a technical, analytical, business, or related discipline.
• MBA or equivalent postgraduate business qualification is highly desirable.

Responsibilities

• Own the P&L for Amazon Business operations and expansion across MENA.
• Define the regional business strategy, growth priorities, investment roadmap, and performance objectives.
• Lead cross-functional ownership across Marketing, Sales, and Product.
• Influence Technology, category, finance, operations, and other supporting teams without relying solely on direct authority.
• Establish commercial priorities based on customer needs, market potential, competitive activity, and industry trends.
• Build and scale the Amazon Business proposition for customers ranging from individual professionals to large institutions.
• Translate regional customer requirements into product, sales, and marketing initiatives.
• Drive revenue growth while maintaining disciplined focus on profitability and long-term business value.
• Set measurable business targets and review performance against financial and operational goals.
• Identify market opportunities and develop plans for customer acquisition, retention, and account growth.
• Prioritize product capabilities and business initiatives according to strategic impact.
• Coordinate regional launches and ensure teams remain aligned on dependencies, timelines, and execution.
• Develop long‑term plans that account for competitive dynamics, customer behavior, and emerging B2B commerce trends.
• Solve complex business problems through structured analysis, innovative thinking, and decisive execution.
• Present strategy, investment priorities, performance results, and recommendations to senior executives.
• Build a high‑performing organization capable of operating effectively in a rapidly expanding business.
• Drive organizational change across partner teams where new processes or priorities are required.
• Maintain strong customer and quality focus across all commercial and product decisions.
• Balance strategic planning with direct involvement in day‑to‑day business performance.
• Strengthen collaboration across regional and global Amazon Business teams.

Skills

P&L management

Business unit leadership

B2B marketplace strategy

Regional business expansion

Commercial strategy

Strategic planning

Revenue growth

Profitability management

Product strategy

Sales leadership

Marketing leadership

Cross-functional management

Executive stakeholder management

Business development

Customer segmentation

Market analysis

Competitive analysis

Financial planning

Investment prioritization

Organizational leadership

Change management

Go-to-market strategy

Business performance management

Product prioritization

Customer experience

Executive presentations

Regional expansion

E-commerce

Marketplace operations

Education

Bachelor's degree or equivalent qualification

MBA or equivalent postgraduate business qualification

Job description

General Manager - Amazon Business MENA Job Snapshot Role: General Manager - Amazon Business MENA Location: Dubai, United Arab Emirates Industry: Retail Function: Business Unit Management Experience: Senior leadership experience with P&L, strategy, cross-functional management, and executive stakeholder engagement Job Type: Full-time Position Overview General Manager - Amazon Business MENA in Dubai, United Arab Emirates is a senior Retail leadership opportunity responsible for building and scaling Amazon Business across the Middle East and North Africa. Amazon is hiring an entrepreneurial business leader to own regional P&L performance, define long-term strategy, lead Marketing, Sales, and Product functions, and coordinate with Technology, category, and supporting teams to serve the evolving needs of business customers. Job Details Country: United Arab Emirates City: Dubai Industry: Retail Function: Business Unit Management Salary: 50000-75000 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time Role Context The General Manager will take end-to-end ownership of Amazon Business expansion across MENA, combining commercial leadership with market development, product strategy, organizational management, and financial accountability. Success will depend on building a scalable operating model, identifying customer needs, prioritizing investment opportunities, and aligning multiple functions around clear growth and profitability objectives.

Key Responsibilities

• Own the P&L for Amazon Business operations and expansion across MENA.
• Define the regional business strategy, growth priorities, investment roadmap, and performance objectives.
• Lead cross-functional ownership across Marketing, Sales, and Product.
• Influence Technology, category, finance, operations, and other supporting teams without relying solely on direct authority.
• Establish commercial priorities based on customer needs, market potential, competitive activity, and industry trends.
• Build and scale the Amazon Business proposition for customers ranging from individual professionals to large institutions.
• Translate regional customer requirements into product, sales, and marketing initiatives.
• Drive revenue growth while maintaining disciplined focus on profitability and long-term business value.
• Set measurable business targets and review performance against financial and operational goals.
• Identify market opportunities and develop plans for customer acquisition, retention, and account growth.
• Prioritize product capabilities and business initiatives according to strategic impact.
• Coordinate regional launches and ensure teams remain aligned on dependencies, timelines, and execution.
• Develop long‑term plans that account for competitive dynamics, customer behavior, and emerging B2B commerce trends.
• Solve complex business problems through structured analysis, innovative thinking, and decisive execution.
• Present strategy, investment priorities, performance results, and recommendations to senior executives.
• Build a high‑performing organization capable of operating effectively in a rapidly expanding business.
• Drive organizational change across partner teams where new processes or priorities are required.
• Maintain strong customer and quality focus across all commercial and product decisions.
• Balance strategic planning with direct involvement in day‑to‑day business performance.
• Strengthen collaboration across regional and global Amazon Business teams.

Ideal Profile

• Bachelor 's degree or equivalent qualification in a technical, analytical, business, or related discipline.
• Significant leadership experience managing a complex business, business unit, marketplace, or commercial organization.
• Strong P&L ownership and financial management capability.
• Experience leading cross-functional teams across areas such as Sales, Marketing, Product, and Technology.
• Proven ability to define and execute long‑term growth strategies.
• Strong commercial judgment supported by analytical and customer‑focused decision making.
• Comfortable operating in entrepreneurial environments where new business models are still being developed.
• Able to influence senior executives and secure alignment across multiple organizations.
• Strong communication skills with the ability to present complex ideas clearly and persuasively.
• Experienced in prioritizing investments and initiatives according to customer and financial impact.
• Capable of leading through ambiguity while maintaining execution discipline.
• MBA or equivalent postgraduate business qualification is highly desirable.
• Experience developing or scaling B2B, marketplace, e‑commerce, or technology‑enabled businesses is highly relevant.

Skills Set

• P&L management
• Business unit leadership
• B2B marketplace strategy
• Regional business expansion
• Commercial strategy
• Strategic planning
• Revenue growth
• Profitability management
• Product strategy
• Sales leadership
• Marketing leadership
• Cross-functional management
• Executive stakeholder management
• Business development
• Customer segmentation
• Market analysis
• Competitive analysis
• Financial planning
• Investment prioritization
• Organizational leadership
• Change management
• Go-to-market strategy
• Business performance management
• Product prioritization
• Customer experience
• Executive presentations
• Regional expansion
• E-commerce
• Marketplace operations

Why Join Us

This position offers the opportunity to build Amazon Business across MENA at an early stage of regional expansion. The General Manager will have direct influence over strategy, financial performance, product direction, customer acquisition, and organizational design while helping establish a major B2B marketplace for one of the world 's largest digital commerce companies. The role provides unusually broad leadership exposure across commercial, product, technology, and customer functions. It is suited to an executive who wants ownership of a high-growth business and the opportunity to shape how companies across the region purchase products and services online.

About the Company

Amazon is a global technology and Retail company operating across e-commerce, cloud computing, logistics, digital services, devices, and business solutions. Amazon Middle East and North Africa FZ-LLC supports the company 's regional marketplace and growth initiatives, including Amazon Business, which is being developed to provide organizations of all sizes with a more efficient and scalable way to purchase products for business use.