Front Office Manager — Premium Hotel Experience

Flip retail; Dubai; On-site; AED 201,000 - 268,000; Full time

Job summary

NH Dubai The Hand in Dubai's Palm Jumeirah welcomes applications for a Front Office Manager. You will oversee daily front desk operations, aligning with Rooms Division leaders to ensure guest satisfaction and seamless guest experiences.

The role requires a degree in hotel management or related field, strong business sense, and fluent English; knowledge of Spanish or German is a plus. You will lead training, manage budgets, and uphold brand standards across the front office.

Qualifications

• Fluent English required for spoken and written communication.
• Spanish or German language skills considered a plus.
• Strong customer service mindset and professional presentation.

Responsibilities

• Oversee daily front desk operations and guest check-in/out processes.
• Collaborate with Rooms Division leadership to ensure consistent service quality.
• Monitor front office budgets and expenditures while driving process improvements.

Skills

Fluent in English

Spanish language knowledge

German language knowledge

Education

Hotel/Restaurant management degree

Job description

NH Dubai The Hand in Dubai's Palm Jumeirah welcomes applications for a Front Office Manager. You will oversee daily front desk operations, aligning with Rooms Division leaders to ensure guest satisfaction and seamless guest experiences.

The role requires a degree in hotel management or related field, strong business sense, and fluent English; knowledge of Spanish or German is a plus. You will lead training, manage budgets, and uphold brand standards across the front office.