Front Office Assistant Manager – Guest Experience Leader

Andaz; Dubai; On-site; AED 120,000 - 180,000; Full time

Job summary

Andaz Dubai The Palm is seeking an Assistant Manager – Front Office to support the team in leading daily Front Desk operations and ensuring seamless guest experiences while developing a high-performing team. You will assist the Director of Rooms in managing the day-to-day operation of the Front Desk, aligning with Hyatt standards and brand expectations to deliver personalised service.

Preferred language skills include Russian, Arabic and German, and a proven track record in hospitality with at

Qualifications

• Minimum 2 years as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel.
• Strong communication and customer relations skills.
• Preferred language skills in Russian, Arabic and German.

Responsibilities

• Lead daily Front Desk operations to ensure seamless guest experiences.
• Assist Director of Rooms with day-to-day Front Desk management.

Skills

Language skills

Front Office leadership

Customer relations

Job description

Andaz Dubai The Palm is seeking an Assistant Manager – Front Office to support the team in leading daily Front Desk operations and ensuring seamless guest experiences while developing a high-performing team. You will assist the Director of Rooms in managing the day-to-day operation of the Front Desk, aligning with Hyatt standards and brand expectations to deliver personalised service.

Preferred language skills include Russian, Arabic and German, and a proven track record in hospitality with at