Front Office Manager

Flip retail; Dubai; On-site; AED 201,000 - 268,000; Full time

Job summary

NH Dubai The Hand in Dubai's Palm Jumeirah welcomes applications for a Front Office Manager. You will oversee daily front desk operations, aligning with Rooms Division leaders to ensure guest satisfaction and seamless guest experiences.

The role requires a degree in hotel management or related field, strong business sense, and fluent English; knowledge of Spanish or German is a plus. You will lead training, manage budgets, and uphold brand standards across the front office.

Qualifications

• Fluent English required for spoken and written communication.
• Spanish or German language skills considered a plus.
• Strong customer service mindset and professional presentation.

Responsibilities

• Oversee daily front desk operations and guest check-in/out processes.
• Collaborate with Rooms Division leadership to ensure consistent service quality.
• Monitor front office budgets and expenditures while driving process improvements.

Skills

Fluent in English

Spanish language knowledge

German language knowledge

Education

Hotel/Restaurant management degree

Job description

Front Office Manager

Firm DescriptionNH Dubai The Hand: Eclectic Elegance on Palm JumeirahFeel the ambiance at our exciting brand-new four-stars hotel on Palm Jumeirah. Remaining on the unique West Coastline, NH Dubai The Palm provides easy accessibility to the neighboring Nakheel Mall and the largest fountain worldwide, the captivating Hand Water fountain at The Pointe.Our new residential property is teeming with energy and chic touches of genuine neighborhood character. The new 14-storey residential or commercial property is offering 227 hotel visitor rooms and also suites and also 306 serviced apartments.Visitors are just a short trip from all Dubai's top attractions, including the Burj Khalifa, Dubai Shopping Mall, and also Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar as well as lounge is the ideal location to feel unwinded in between exploring. Those seeking an extra revitalizing atmosphere can delight at the hotel's lively sporting activities bar, readied to be among the brand-new 'go to' places in Dubai.

Job Summary

As Front Workplace Manager, you will handle the efficiency of the everyday Rooms procedure. The top priority of your function will be functioning closely with the Rooms Division division leaders and also other department leaders to ensure the highest degree of solution delivery to meet visitor satisfaction and also surpass their assumptions.

Responsibilities

Your major duties will include execution of all Rooms Department brand name standards and also best techniques, providing training as well as growth possibilities for all employee, as well as reliable monitoring of the Areas Division expenses and also spending plans.

Credentials

Level in resort monitoring or relevant fieldExperience ahead Office or Housekeeping approximately department head levelStrong commercial/business acumenEnthusiasm for top quality as well as result drivenFluent in English - both in spoken as well as written, Spanish and also German talking is a benefit.