Front Office Intern: Guest Experience & Hotel Operations

Hilton Worldwide, Inc.; Dubai; On-site; AED 25,000 - 60,000; Full time

Job summary

A leading global hospitality company is seeking a Front Office Intern for its hotel in Dubai. The intern will assist in daily operations, maximizing room occupancy and ensuring high customer service standards. Responsibilities include managing check-in/check-out procedures and responding to guest queries. The ideal candidate should have experience in a customer-focused environment and possess strong communication skills. This internship provides an opportunity to learn about hotel management and develop valuable skills in a dynamic setting.

Qualifications

• Previous experience in a customer-focused industry.
• Ability to maintain a positive attitude and good communication skills.
• Commitment to delivering a high level of customer service.

Responsibilities

• Assist in daily Front Office operations and work with customers and guests.
• Maximize room occupancy and use up-selling techniques.
• Ensure accurate running of reception including check-in/out procedures.

Skills

Customer-focused industry experience

Positive attitude

Good communication skills

IT proficiency

Teamwork

Job description

A leading global hospitality company is seeking a Front Office Intern for its hotel in Dubai. The intern will assist in daily operations, maximizing room occupancy and ensuring high customer service standards. Responsibilities include managing check-in/check-out procedures and responding to guest queries. The ideal candidate should have experience in a customer-focused environment and possess strong communication skills. This internship provides an opportunity to learn about hotel management and develop valuable skills in a dynamic setting.