Dubai Front Desk Agent - Guest Service in 4-5 Star Hotels

Accor Group; Dubai; On-site; AED 39,060 - 61,380; Full time

Benefits offered by this job

Worldwide discounted hotel rates

Career development programs through Accor Academies

Job summary

Accor Group is seeking a Front Office Agent to join their team in Dubai. This full-time role involves managing guest arrivals and check-outs, providing exceptional customer service, and supporting various front desk operations in a 4-5 star hotel environment.

The ideal candidate will have at least 1 year of experience, strong communication skills, and a background in hotel management. Join Accor and benefit from a career in one of the world's leading hospitality groups.

Qualifications

• Minimum 1 year of experience in a similar role in a 4-5 star hotel.
• Good understanding of hotel check-in, check-out, and front desk procedures.
• Strong communication skills for guest interactions.

Responsibilities

• Register and process check-in for all guest arrivals accurately.
• Handle guest check-outs professionally, including billing support.
• Assist with foreign exchange transactions and night audit tasks.

Skills

Front office operations

Guest check-in

Guest check-out

Cashiering duties

Guest complaint handling

Education

University degree in Hotel Management or related hospitality discipline

Job description

Accor Group is seeking a Front Office Agent to join their team in Dubai. This full-time role involves managing guest arrivals and check-outs, providing exceptional customer service, and supporting various front desk operations in a 4-5 star hotel environment.

The ideal candidate will have at least 1 year of experience, strong communication skills, and a background in hotel management. Join Accor and benefit from a career in one of the world's leading hospitality groups.