Front Office Data Entry & Guest Services Clerk

Rotana Hotels; Abu Dhabi; On-site; AED 30,000 - 42,000; Full time

Job summary

Rotana Hotels in the United Arab Emirates seeks a Front Office Data Entry Clerk to forward guest passport information to the Police Department on arrival, by email, and support front desk operations. You should be fluent in English and Arabic, adept with computers and scanners, and maintain an organized filing system while delivering prompt, accurate data handling and guest service.

This role emphasizes speed, accuracy, attention to detail, and excellent communication to ensure compliance and

Qualifications

• Previous experience in a similar frontline position.
• Fluent in written and spoken English and Arabic.
• Proficient with computer skills.

Responsibilities

• Pick up passport copies at the designated area.
• File all passport copies daily and hand over to the concierge.
• Use computer and scanner to send required information.
• Maintain up-to-date knowledge of the hotel and services.
• Prioritize tasks to ensure data is handled quickly with speed and accuracy.
• Maintain a systematic and organized filing system and regularly check/update cabinets when required.

Skills

English fluency

Arabic fluency

Computer skills

Tools

Scanner

Job description

Rotana Hotels in the United Arab Emirates seeks a Front Office Data Entry Clerk to forward guest passport information to the Police Department on arrival, by email, and support front desk operations. You should be fluent in English and Arabic, adept with computers and scanners, and maintain an organized filing system while delivering prompt, accurate data handling and guest service.

This role emphasizes speed, accuracy, attention to detail, and excellent communication to ensure compliance and