Front Office Data Entry Clerk - Emirati Talent

Rotana; Abu Dhabi; Presencial; AED 36.000 - 58.000; Jornada completa

Descripción de la vacante

Rotana is seeking a Front Office Data Entry Clerk who delivers courteous customer service and precise data handling. You will forward guests' passport information to the Police Department on arrival using email, while maintaining confidentiality and accuracy.

You should have prior front office or data entry experience, be fluent in English and Arabic, and possess solid computer and scanning skills to manage and transmit information efficiently.

Formación

• Previous experience in a similar front office or data entry role is preferred.
• Fluency in English and Arabic and strong computer skills are required.
• Excellent communication and customer-care orientation with attention to detail.

Responsabilidades

• Receive passport copies at designated area and forward to Police Department by email on arrival day.
• File passport copies daily and hand over to the concierge.
• Use computer and scanner to transmit all required information securely.
• Maintain up-to-date knowledge of hotel services and properties.
• Prioritize tasks to handle data quickly and accurately with speed.

Conocimientos

English fluency

Arabic fluency

Data entry

Communication skills

Customer focus

Herramientas

Scanner

Computer literacy

Descripción del empleo

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as

• Pick up passport copies at the designated area


• File all passport copies per day and hand it over to the concierge


• Work with computer and scanner to send all the necessary information


• Maintain an up to date knowledge of the hotel and services


• Prioritize and perform accordingly to ensure that data 's are handled immediately with speed and efficiency


• Maintain a systematic and organized filing system and regularly check/ update and reorganize cabinets when required

Education/ Qualifications ExperiencesYou should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English/ as well as Arabic and well versed with Computer skills.Knowledge CompetenciesThe ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative/ outgoing and with a high aptitude for customer care/ while possessing following additional competencies Understanding the JobTaking ResponsibilityRecognizing DifferencesCustomer FocusAdaptabilityTeamwork