Front Office Data Entry Clerk - Emirati Talent

Rotana Hotels; Abu Dhabi; Presencial; AED 30 000 - 42 000; Tempo integral

Resumo da oferta

Rotana Hotels in the United Arab Emirates seeks a Front Office Data Entry Clerk to forward guest passport information to the Police Department on arrival, by email, and support front desk operations. You should be fluent in English and Arabic, adept with computers and scanners, and maintain an organized filing system while delivering prompt, accurate data handling and guest service.

This role emphasizes speed, accuracy, attention to detail, and excellent communication to ensure compliance and

Qualificações

• Previous experience in a similar frontline position.
• Fluent in written and spoken English and Arabic.
• Proficient with computer skills.

Responsabilidades

• Pick up passport copies at the designated area.
• File all passport copies daily and hand over to the concierge.
• Use computer and scanner to send required information.
• Maintain up-to-date knowledge of the hotel and services.
• Prioritize tasks to ensure data is handled quickly with speed and accuracy.
• Maintain a systematic and organized filing system and regularly check/update cabinets when required.

Conhecimentos

English fluency

Arabic fluency

Computer skills

Ferramentas

Scanner

Descrição da oferta de emprego

Job Description:

We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.As a Front Office Data Entry Clerk you are responsible to forward passport information of hotel guests on the day of their arrival by email to the Police Department and your role will include key responsibilities such as

• Pick up passport copies at the designated area
• File all passport copies per day and hand it over to the concierge
• Work with computer and scanner to send all the necessary information
• Maintain an up to date knowledge of the hotel and services
• Prioritize and perform accordingly to ensure that data s are handled immediately with speed and efficiency
• Maintain a systematic and organized filing system and regularly check/ update and reorganize cabinets when required

Education/ Qualifications ExperiencesYou should ideally have previous experiences in a similar position. You must also have fluency in both written and spoken English/ as well as Arabic and well versed with Computer skills.

Knowledge CompetenciesThe ideal candidate will be an enthusiastic and committed individual who has exceptional communication skills and strives to finish every task promptly and accurately with an eye for detail. You are vibrant and innovative/ outgoing and with a high aptitude for customer care/ while possessing following additional competencies

• Understanding the Job
• Taking Responsibility
• Recognizing Differences
• Customer Focus
• Adaptability
• Teamwork

Requirements: