Front Desk & Visitor Experience Coordinator

Flip retail; Sharjah; On-site; AED 28,000 - 45,000; Full time

Job summary

Flip retail in Sharjah is seeking a professional Receptionist/Front Desk Officer to greet visitors, manage inquiries, and direct them to the appropriate department. You will be the first point of contact, delivering rapid, courteous service and handling calls, emails, and messages with professional etiquette.

Responsibilities include handling mail, maintaining marketing materials, supporting multiple departments, and updating the customer database to ensure satisfaction and efficient operations.

Qualifications

• Bachelor's degree required or equivalent.
• Previous receptionist/front desk experience preferred.
• Excellent spoken and written communication skills.
• Proficiency in MS Office (Word, Excel, Outlook) and basic IT literacy.

Responsibilities

• Greet visitors and determine the nature of their visit.
• Answer and route phone calls to the correct department.
• Provide accurate information about services and products.
• Manage mail, faxes and courier communications; update records.
• Respond to emails, WhatsApp messages and inquiries professionally.
• Support other departments to ensure customer satisfaction.

Skills

Customer service

Communication

Phone etiquette

Education

Bachelor's Degree

Tools

Word

Excel

Outlook

Job description

Flip retail in Sharjah is seeking a professional Receptionist/Front Desk Officer to greet visitors, manage inquiries, and direct them to the appropriate department. You will be the first point of contact, delivering rapid, courteous service and handling calls, emails, and messages with professional etiquette.

Responsibilities include handling mail, maintaining marketing materials, supporting multiple departments, and updating the customer database to ensure satisfaction and efficient operations.