Front Desk & Visitor Experience Coordinator

Cigna; Dubai; On-site; AED 40,000 - 60,000; Full time

Job summary

Cigna Healthcare in Dubai is seeking a professional receptionist to greet visitors, answer calls, direct inquiries and manage mail and deliveries in a busy healthcare setting.

You will coordinate with drivers, update calendars, arrange meetings, and support cross-functional teams while maintaining security and a smooth front-desk operation.

Qualified applicants will contribute to a safe, welcoming environment and handle administrative tasks as part of a collaborative team.

Responsibilities

• Greet and welcome visitors and announce them appropriately.
• Answer, screen and forward calls with basic information.
• Manage mail, deliveries and couriers distribution.
• Coordinate with drivers for collection of letters and documents.
• Receive letters, documents, faxes and route them to the respective department.
• Maintain security by following procedures and monitoring visitors logbook.
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform clerical duties (filing, photocopying, collating, faxing, etc.).
• Direct office helpers to ensure health and safety on the floor.
• Replace administration staff during vacations; job rotation.
• Other duties and cross-functional projects as assigned.

Job description

Cigna Healthcare in Dubai is seeking a professional receptionist to greet visitors, answer calls, direct inquiries and manage mail and deliveries in a busy healthcare setting.

You will coordinate with drivers, update calendars, arrange meetings, and support cross-functional teams while maintaining security and a smooth front-desk operation.

Qualified applicants will contribute to a safe, welcoming environment and handle administrative tasks as part of a collaborative team.