Front Desk & Visitor Experience Specialist

Cigna Health and Life Insurance Company; Dubai; Hybrid; AED 42,000 - 58,000; Full time

Job summary

Cigna Healthcare, a division of The Cigna Group, is seeking a friendly receptionist to greet visitors, answer calls and manage front-desk duties in our Dubai office. The role involves coordinating mail, scheduling meetings, maintaining security, and providing administrative support to multiple departments.

Ideal candidates will handle front-desk responsibilities with professionalism, accuracy and a proactive attitude, ensuring smooth daily operations and a welcoming environment for clients and

Responsibilities

• Assist visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming telephone calls while providing basic information when needed.
• Maintain register of distribution of all external and internal mail/deliveries/couriers.
• Coordinates with drivers/office boy in collection of letters from post office and documents to insurance companies.
• Receiving letters, documents, faxes and arrange the same for distribution or handed over to the respective department/person.
• Maintain security by following procedures and controlling access (monitor visitors' logbook, act as a gate-keeper whilst ensuring only designated visitors are allowed to the premises)
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Direct office helpers to ensure the health and safely of the employees under the same floor.
• Replacing administration staff during their vacations; Job rotation
• Other duties and cross-functional projects as may be assigned

Job description

Cigna Healthcare, a division of The Cigna Group, is seeking a friendly receptionist to greet visitors, answer calls and manage front-desk duties in our Dubai office. The role involves coordinating mail, scheduling meetings, maintaining security, and providing administrative support to multiple departments.

Ideal candidates will handle front-desk responsibilities with professionalism, accuracy and a proactive attitude, ensuring smooth daily operations and a welcoming environment for clients and