Healthcare Front Desk & Patient Experience Coordinator

A Group; Dubai; On-site; AED 33,000 - 61,000; Full time

Benefits offered by this job

Competitive salary package

Accommodation and transportation provided

Medical insurance

Paid annual leave

Career growth opportunities in healthcare sector

Benefits as per UAE Labour Law

Job summary

A Group is seeking a professional and well-presented Medical Receptionist to handle front desk operations in a healthcare facility in Dubai. Responsibilities include welcoming patients, scheduling appointments, and providing exceptional customer service.

The ideal candidate will manage patient inquiries, maintain records, and coordinate with medical staff to ensure quality patient care. The role offers a competitive salary, accommodation, and transportation in line with UAE Labour Law.

Qualifications

• Professional demeanor in patient interactions.
• Experience managing appointments and schedules.
• Strong communication skills via phone and email.

Responsibilities

• Welcome patients and visitors in a professional manner.
• Manage appointments, bookings, and schedules.
• Handle phone calls, emails, and patient inquiries.
• Maintain patient records and update system data.
• Coordinate with doctors, nurses, and medical staff.
• Process registrations and basic administrative tasks.
• Ensure a smooth and welcoming reception environment.

Job description

A Group is seeking a professional and well-presented Medical Receptionist to handle front desk operations in a healthcare facility in Dubai. Responsibilities include welcoming patients, scheduling appointments, and providing exceptional customer service.

The ideal candidate will manage patient inquiries, maintain records, and coordinate with medical staff to ensure quality patient care. The role offers a competitive salary, accommodation, and transportation in line with UAE Labour Law.