Front Desk & Visitor Experience Coordinator

Cigna Healthcare; Dubai; On-site; AED 67,000 - 112,000; Full time

Job summary

Cigna Healthcare in Dubai is seeking a friendly receptionist to greet visitors, answer calls, manage mail, and coordinate with drivers and staff to ensure smooth daily operations.

You will maintain calendars, arrange meetings, monitor access, and assist with general clerical duties while supporting the office on a rotating basis to cover vacations and cross-functional projects. The role requires professionalism, attention to security procedures, and teamwork in a fast-paced corporate environment.

Responsibilities

• Assist visitors by greeting, welcoming, directing and announcing them appropriately.
• Answer, screen and forward any incoming telephone calls while providing basic information when needed.
• Maintain register of distribution of all external and internal mail/deliveries/couriers.
• Coordinates with the drivers/office boy in the collection of letters from post office and documents to the insurance companies.
• Receiving letters, documents, faxes and arrange the same for distribution or handed over to the respective department/person.
• Maintain security by following procedures and controlling access (monitor visitors’ logbook, act as a gate-keeper whilst ensuring only designated visitors are allowed to the premises)
• Update appointment calendars and schedule meetings/appointments.
• Source suppliers when needed.
• Perform other clerical receptionist duties such as filing, photocopying, collating, faxing etc.
• Direct office helpers to ensure the health and safely of the employees under the same floor.
• Replacing administration staff during their vacations; Job rotation
• Other duties and cross-functional projects as may be assigned

Job description

Cigna Healthcare in Dubai is seeking a friendly receptionist to greet visitors, answer calls, manage mail, and coordinate with drivers and staff to ensure smooth daily operations.

You will maintain calendars, arrange meetings, monitor access, and assist with general clerical duties while supporting the office on a rotating basis to cover vacations and cross-functional projects. The role requires professionalism, attention to security procedures, and teamwork in a fast-paced corporate environment.