Front Desk Guest Experience Specialist

Marriott Hotels Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company is seeking Guest Experience Experts to enhance guest satisfaction in Abu Dhabi. Candidates should have a high school diploma, strong customer service skills, and be committed to maintaining professional standards. The role includes addressing guest requests, processing operational needs, and ensuring a unique experience for guests. Flexibility and a proactive approach in a dynamic environment are essential. This position promotes a diverse and inclusive work culture.

Qualifications

• Strong customer service skills.
• Ability to handle guest requests efficiently.
• Professional appearance and communication.

Responsibilities

• Deliver a range of services that guide guests through their stay.
• Process operational needs and address guest requests.
• Uphold quality standards and company policies.

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company is seeking Guest Experience Experts to enhance guest satisfaction in Abu Dhabi. Candidates should have a high school diploma, strong customer service skills, and be committed to maintaining professional standards. The role includes addressing guest requests, processing operational needs, and ensuring a unique experience for guests. Flexibility and a proactive approach in a dynamic environment are essential. This position promotes a diverse and inclusive work culture.