Front Desk & Facilities Liaison for Service Excellence

Excellerate; Dubai; On-site; AED 100,000 - 150,000; Full time

Job summary

CBRE Excellerate in Dubai is seeking a Receptionist to be the first point of contact, handling front desk operations, visitor management, and basic administrative support for the FM team.

You will ensure the reception is covered during working hours, deliver superior customer service, maintain security protocols, and support file and inventory management while adhering to HS&E procedures.

Qualifications

• High school diploma or GED and minimum 2 years of related experience or training.
• Proficient computer skills; knowledge of SAP, FMP, Lenel System.
• Experience in FM corporate environment.
• Customer service skills.
• Administration skills.
• Ability to work well under pressure.

Responsibilities

• Ensure the Reception is covered without fail during working hours.
• Provide superior customer service in all areas & aspects and help ensure Reception SLA compliance.
• Maintain security and safety standards; log visitors, escort visitors, restrict unauthorized access.
• Maintain records of files and documents and monitor office supplies inventory.
• Be familiar with reporting procedures for non-conformance or HS&E incidents.

Skills

Customer service

Administration

Under pressure

Education

High school diploma or GED

Tools

SAP

FMP

Lenel System

Job description

CBRE Excellerate in Dubai is seeking a Receptionist to be the first point of contact, handling front desk operations, visitor management, and basic administrative support for the FM team.

You will ensure the reception is covered during working hours, deliver superior customer service, maintain security protocols, and support file and inventory management while adhering to HS&E procedures.