Franchise Hotel - Security Supervisor

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated Security Supervisor to oversee daily security operations and ensure a safe environment for guests and staff. Responsibilities include monitoring security systems, managing emergency responses, and supervising a multicultural team. Applicants should have 2-3 years of security experience, leadership skills, and knowledge of safety protocols. This position offers competitive pay and a commitment to inclusivity and diverse workplace culture.

Benefits

Competitive salary

Inclusive workplace culture

Comprehensive benefits package

Qualifications

• Minimum 2–3 years’ experience in hotel security, with at least 1 year in a supervisory role.
• Background in law enforcement, military, or security services is an advantage.
• Strong knowledge of emergency response, fire safety, and security systems.

Responsibilities

• Supervise daily security operations to ensure hotel premises are secure.
• Monitor CCTV, fire alarm, and emergency systems.
• Respond to emergencies and conduct investigations on incidents.

Skills

Emergency response knowledge

Leadership skills

Good communication skills

Ability to supervise a multicultural team

Job description

Overview

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Responsibilities

Safety & Security Operations

• Supervise daily security operations, ensuring hotel premises are secure at all times.
• Monitor CCTV, fire alarm, and emergency systems, and respond promptly to incidents.
• Conduct regular patrols of guest areas, back‑of‑house, and critical locations.
• Ensure proper access control and identification procedures for staff, contractors, and visitors.

Incident & Risk Management

• Respond to emergencies such as fire alarms, medical situations, or security threats.
• Investigate and report incidents, accidents, or suspicious activities in a timely manner.
• Assist in risk assessments and suggest preventive measures to minimize security hazards.

Team Supervision & Training

• Supervise, schedule, and guide security officers in daily duties.
• Conduct training sessions on emergency procedures, fire safety, and guest security.
• Ensure all security personnel maintain professional grooming, conduct, and alertness.

Compliance & Reporting

• Ensure compliance with hotel policies, IHG standards, and UAE legal requirements.
• Maintain accurate security logs, daily activity reports, and incident reports.
• Liaise with local authorities when required for investigations or inspections.

Guest & Colleague Support

• Provide courteous assistance to guests while maintaining confidentiality and discretion.
• Support other departments in crowd control during events and VIP guest movements.
• Promote a safe and welcoming environment for all guests and employees.

Qualifications

• Minimum 2–3 years’ experience in hotel security, with at least 1 year in a supervisory role.
• Background in law enforcement, military, or security services is an advantage.
• Strong knowledge of emergency response, fire safety, and security systems.
• Good communication skills in English (Arabic or Russian is an advantage).
• Leadership skills with the ability to supervise and motivate a multicultural team.
• Physically fit, alert, and able to remain calm under pressure.
• Certification in first aid, fire safety, or security training is preferred.

Benefits

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

So, join us and you’ll become part of our hotel family.