Franchise Hotel - A/C Technician

InterContinental Hotels Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel brand in Dubai is seeking a skilled HVAC Technician to install, maintain, and repair air conditioning systems. Candidates should have 2 to 5 years of experience, strong problem-solving skills, and a commitment to customer service. The role requires EPA certification for handling refrigerants, along with the ability to adapt to dynamic work environments. This position offers competitive compensation and a chance to be part of a supportive team committed to excellence.

Benefits

Competitive salary

Wide range of benefits

Inclusive work culture

Qualifications

• 2 to 5 years of experience in HVAC or refrigeration.
• Able to lift and carry heavy equipment.
• Comfortable working in confined spaces and at heights.
• Must have EPA certification for refrigerants.

Responsibilities

• Install and commission new air conditioning and refrigeration units.
• Perform regular preventive maintenance on all AC units.
• Diagnose and repair malfunctions in air conditioning systems.
• Ensure compliance with local building codes and safety regulations.

Skills

Attention to Detail

Problem-Solving

Communication

Teamwork

Customer Service Orientation

Adaptability

Reliability

Safety Awareness

Initiative

Education

High School Diploma or equivalent; Vocational training or certification in HVAC or refrigeration technology

Tools

HVAC diagnostic tools

Job description

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we’re on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

ROLE & RESPONSIBILITIES

• Installation:
  • Install and commission new air conditioning and refrigeration units within the hotel.
  • Connect systems to water and power supply lines, air ducts, and other necessary components.
• Maintenance:
  • Perform regular preventive maintenance on all AC and refrigeration units, including cleaning, lubricating, and tuning.
  • Inspect systems and components to identify potential issues and prevent breakdowns.
• Repair:
  • Diagnose and repair malfunctions in air conditioning and refrigeration systems efficiently and effectively.
  • Replace defective parts and components as needed.
  • Test repaired systems for proper functionality and performance.
• System Upgrades:
  • Recommend and implement system upgrades to enhance energy efficiency and performance.
  • Install and configure advanced control systems, such as smart thermostats.
• Compliance:
  • Ensure all maintenance and repair work complies with local building codes and safety regulations.
  • Handle refrigerants in accordance with environmental laws and hotel policies.
• Customer Service:
  • Interact with guests and staff to address and resolve any issues related to air conditioning and refrigeration.
  • Provide clear explanations and updates on repair and maintenance activities.
• Documentation:
  • Maintain accurate records of all maintenance and repair work, including parts used and time spent.
  • Complete necessary documentation for billing and regulatory compliance.

PERSON SPECIFICATIONS

• Ability to lift and carry heavy equipment and components.
• Comfortable working in confined spaces and at heights.
• Ability to work in varying temperatures and weather conditions.

REQUIREMENTS

• Educational Qualifications:
  • High School Diploma or equivalent; Vocational training or certification in HVAC or refrigeration technology.
• Attention to Detail:
  • Focus on precision and accuracy in all tasks.
• Problem-Solving:
  • Ability to analyze issues and develop effective solutions.
• Communication:
  • Clear and concise communication with team members and guests.
• Teamwork:
  • Collaborate effectively with colleagues and stakeholders.
• Customer Service Orientation:
  • Dedicated to providing excellent service to guests.
• Adaptability:
  • Excels in a dynamic environment with changing priorities.
• Reliability:
  • Consistently dependable and punctual.
• Safety Awareness:
  • Prioritizes safety in all work activities.
• Initiative:
  • Proactively identifies opportunities for improvement.
• Ethical Conduct:
  • Maintains high ethical standards in all interactions.
• Years of Experience: 2 to 5 years.
• Industry: Hospitality.
• Role Specific Qualifications & Training:
  • EPA certification for handling refrigerants (if applicable).
  • Other relevant certifications (e.g., NATE, HVAC Excellence) are a plus.
• Languages Required: English.
• Computer and Software Proficiency: Familiarity with HVAC diagnostic tools and specialized software for system calibration, configuration, and troubleshooting.
• Travel Availability / Time Flexibility: Global Island – Dubai / Very Essential.

BENEFITS

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.
We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal‑opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
So, join us and you’ll become part of our hotel family.