Food and Beverage Waiter - Luxury Hotel

Accor Group; Abu Dhabi; On-site; AED 67,000 - 89,000; Full time

Job summary

Accor is seeking a friendly Food and Beverage Waiter for its luxury hotel in Abu Dhabi. You will greet guests, take orders, serve meals and beverages, and ensure a seamless dining experience for guests during peak hours.

The role requires prior experience in a luxury hotel or established restaurant, excellent English language skills, and a courteous, guest-focused attitude. On-site work in Abu Dhabi with a strong emphasis on teamwork and professionalism.

Qualifications

• Previous experience in a luxury hotel or established restaurant.
• Fluency in spoken English.
• Interest or ability to converse in Arabic and French is a plus.

Responsibilities

• Welcome guests and provide attentive, courteous food and beverage service.
• Review daily hotel events and VIP arrivals.
• Maintain a professional and approachable manner throughout the dining experience.
• Respond promptly to guest requests and service requirements.
• Operate the restaurant POS system and process payments.
• Maintain cleanliness and proper table settings throughout service.

Skills

Luxury hotel experience

English fluency

Customer service

Arabic language

French language

Job description

Job Snapshot

Food and Beverage Waiter - Luxury Hotel Job Snapshot - Role: Food and Beverage Waiter - Location: Abu Dhabi, United Arab Emirates - Industry: Hospitality - Function: Food & Beverage Serving - Experience: Previous experience in a luxury hotel or established restaurant - Job Type: Full Time - Work Arrangement: On-site

Accor is seeking an enthusiastic and service-oriented Food and Beverage Waiter to join its hospitality team in Abu Dhabi, United Arab Emirates. The position focuses on providing prompt, courteous, and professional food and beverage service while creating a welcoming dining experience for hotel guests. The successful candidate will take care of restaurant table arrangements, assist guests with menu selections, serve food and beverages, process payments, and maintain cleanliness throughout the outlet. The role requires excellent guest service skills, a positive attitude, and the ability to work effectively with colleagues during busy service periods. Previous experience in a similar luxury hotel or established restaurant environment is required. Fluency in English is essential, while Arabic and French language skills are preferred.

Job Details

• Country: United Arab Emirates
• City: Abu Dhabi
• Industry: Hospitality
• Function: Food & Beverage Serving
• Salary: Not disclosed
• Gender: No Preference
• Candidate Nationality: Not specified
• Job Type: Full Time
• Work Arrangement: On-site

Key Responsibilities: Guest Service and Dining Experience

• Welcome guests and provide attentive, courteous food and beverage service.
• Review daily hotel events and remain informed about expected VIP arrivals.
• Maintain a professional and approachable manner throughout the dining experience.
• Respond promptly to guest requests and service requirements.
• Check guest satisfaction during service and address concerns appropriately.
• Inform the manager of guest complaints, service issues, and actions taken to resolve them.
• Communicate guest comments regarding food and beverages to the restaurant management team.
• Provide assistance to guests while maintaining an unobtrusive and efficient service style.
• Contribute to a comfortable and enjoyable dining atmosphere.

Menu Knowledge and Guest Assistance

• Maintain thorough knowledge of restaurant menus, food ingredients, garnishes, and preparation methods.
• Explain menu items clearly and accurately when requested by guests.
• Present children 's menus when appropriate.
• Inform guests about daily specials and alternative dining options.
• Maintain current knowledge of the hotel 's Food and Beverage outlets, services, and facilities.
• Answer guest enquiries about available dining options and hotel features.
• Communicate menu information politely and professionally.
• Support guests in making informed dining selections.

Food and Beverage Service

• Serve food and beverages according to established hotel service standards.
• Clear used plates, glasses, and tableware efficiently and discreetly.
• Carry service trays safely and professionally.
• Prepare, arrange, and reset restaurant tables with appropriate linen, china, glassware, and silverware.
• Maintain proper table settings throughout service.
• Ensure service stations are ready for guest arrivals and ongoing operations.
• Replenish condiments, sugar, salt, pepper, creamers, and other table supplies.
• Polish silverware and maintain the presentation of service equipment.
• Assist with opening and closing duties as assigned.
• Support other Food and Beverage outlets during peak operating periods when required.

Point-of-Sale and Payment Handling

• Operate the restaurant Point-of-Sale (POS) system to record food and beverage sales.
• Generate guest bills and complete check settlement procedures.
• Process cash and credit card transactions in accordance with hotel accounting guidelines.
• Complete required cash-out procedures accurately.
• Follow established payment handling and financial control requirements.
• Maintain accuracy when recording sales and processing guest payments.
• Report payment-related discrepancies or operational concerns to the appropriate supervisor.

Restaurant Cleanliness and Organization

• Maintain a clean, neat, and orderly restaurant throughout service.
• Keep assigned workstations properly stocked with condiments and operating supplies.
• Ensure dining tables and service areas meet established presentation standards.
• Carry out light cleaning and maintenance duties within the outlet.
• Keep service and storage areas clean, organized, and safe.
• Handle restaurant equipment, glassware, crockery, and cutlery carefully.
• Help reduce waste, breakages, and unnecessary use of supplies.
• Follow established procedures for the proper care and maintenance of operating equipment.
• Report damaged equipment or deviations from established operating standards.

Food Safety and Hygiene

• Follow hotel sanitation, hygiene, and workplace safety procedures.
• Maintain cleanliness when handling food, beverages, and service equipment.
• Observe established hygiene requirements during restaurant operations.
• Ensure service and storage areas remain safe for guests and employees.
• Follow instructions relating to safe equipment handling and restaurant maintenance.
• Report safety concerns or hygiene issues to the restaurant manager.
• Support a clean and professional dining environment at all times.

Teamwork and Operational Support

• Maintain positive working relationships with restaurant colleagues and other hotel departments.
• Coordinate with team members to ensure efficient food and beverage service.
• Assist colleagues during busy dining periods.
• Support smooth communication between service staff and management.
• Follow instructions from supervisors and restaurant managers.
• Report deviations from established service standards and operating procedures.
• Remain flexible when assisting other Food and Beverage outlets.
• Contribute to a cooperative and guest-focused working environment.

Required Qualifications and Experience

• Previous experience in a similar role within a luxury hotel or established restaurant environment.
• Fluency in spoken English.
• Strong interest in hospitality and guest service.
• Energetic, enthusiastic, and approachable personality.
• Ability to provide professional and courteous service in a busy restaurant environment.
• Willingness to follow hotel service, hygiene, and operational procedures.
• Ability to work effectively as part of a Food and Beverage team.

Preferred Language Skills

• Arabic language proficiency.
• French language proficiency.

Essential Skills and Competencies

• Excellent customer service and interpersonal skills.
• Clear and professional verbal communication.
• Good knowledge of restaurant service procedures.
• Ability to learn and explain menu items and preparation methods.
• Attention to detail in table settings and food presentation.
• Ability to use restaurant POS systems and follow payment procedures.
• Strong teamwork and cooperation.
• Ability to remain organized during busy service periods.
• Professional handling of guest enquiries and complaints.
• Awareness of cleanliness, sanitation, and workplace safety.
• Responsible handling of restaurant equipment and supplies.
• Positive attitude and commitment to guest satisfaction.

About Accor

Accor is an international hospitality group offering a diverse portfolio of hotel brands and guest experiences. The company promotes a welcoming workplace where employees are encouraged to develop their skills, explore career opportunities, and contribute to memorable hospitality experiences. Accor values individuality, professional growth, teamwork, and responsible hospitality. Its inclusive employment philosophy supports the attraction, recruitment, and development of talent from diverse backgrounds. The Food and Beverage Waiter position provides an opportunity to contribute to professional dining service and guest satisfaction within Accor 's hospitality environment in Abu Dhabi.