Filipino / Arabic Patient Coordinator for Aesthetic Clinic in Dubai

OnTime HealthCare Services; Dubai; On-site; AED 30,000 - 40,000; Full time

Benefits offered by this job

Salary + Benefits

Job summary

OnTime HealthCare Services is looking for a personable Patient Coordinator to join our Dubai clinic. In this role, you will manage patient interactions and ensure smooth coordination of appointments while delivering outstanding service to our diverse clientele.

The ideal candidate will be fluent in English and have experience in a healthcare or aesthetic setting. Benefits include salary compensation and additional perks.

Qualifications

• Fluency in English; knowledge of Filipino is a plus.
• Experience in a healthcare or aesthetic clinic environment preferred.
• Ability to manage sensitive patient information with confidentiality.

Responsibilities

• Welcome and assist patients in a professional manner.
• Schedule and manage patient appointments efficiently.
• Provide detailed information about treatments and clinic policies.

Skills

Communication skills

Interpersonal skills

Customer service skills

Organizational abilities

Multitasking abilities

Proficiency in clinic management software

Tools

Microsoft Office applications

Job description

Ontime Group is looking for a dedicated and personable Filipino / Western Patient Coordinator to join our aesthetic clinic team in Dubai. This role involves managing patient interactions and ensuring smooth coordination of appointments for our diverse clientele. You will play a key role in delivering outstanding service and supporting the clinic's operations to provide an excellent patient experience.

Responsibilities

• Welcome and assist Filipino and Western patients in a professional and courteous manner
• Schedule and manage patient appointments efficiently
• Provide detailed information about aesthetic treatments, procedures, and clinic policies
• Coordinate communication between patients and medical professionals
• Handle patient inquiries and resolve concerns promptly and effectively
• Maintain and update patient records accurately
• Support the administrative functions of the clinic to ensure smooth operations
• Follow up with patients post-treatment to assess satisfaction and address any needs

Requirements

• Fluency in English is required; knowledge of Filipino language is a plus
• Experience in a healthcare or aesthetic clinic environment preferred
• Excellent communication, interpersonal, and customer service skills
• Strong organizational and multitasking abilities
• Proficient with clinic management software and Microsoft Office applications
• Ability to manage sensitive patient information with confidentiality
• Positive attitude and ability to work well in a team-oriented environment
• Flexibility to work in a fast-paced clinic setting

Benefits

Salary + Benefits