Fast-Track Quick-Commerce Operations Lead

Amazon UAE; Dubai; On-site; AED 156,000 - 246,000; Full time

Job summary

Amazon UAE is seeking an Operations Lead for Quick Commerce Delivery in Dubai to manage one large site or several small locations, coordinating third-party store operators and DSPs for last-mile delivery. You will drive safety, cost control and performance while scaling the ultra-fast delivery model across MENA.

The role demands hands-on leadership, strong coaching, and the ability to optimize processes and KPIs in a high-volume environment to ensure fast, safe, and reliable service for

Qualifications

• Experience leading teams in high-volume logistics, quick commerce, or grocery delivery.
• Strong ability to coach and develop frontline staff and drive safety.
• Proven track record managing third-party operators and last-mile partners.

Responsibilities

• Lead end-to-end daily operations for one large site or multiple locations.
• Supervise third-party store operations and DSP activity.
• Monitor safety, cost control, and service metrics to deliver fast, reliable delivery.

Skills

Quick commerce operations

Amazon Now operations

Operations leadership

Store operations

Last-mile delivery

Delivery Service Partner management

Third-party operations

Site management

Associate supervision

Performance management

Workforce coaching

Training and development

Attendance management

Under-the-roof operations

On-road operations

Customer service metrics

Productivity management

Quality management

Safety management

Cost control

Operational KPIs

4M audits

5S audits

Process auditing

Corrective action

Continuous improvement

Process optimization

Last-mile performance

Dispatch operations

Operational planning

SOP compliance

Team engagement

Stakeholder coordination

Root cause analysis

Operational problem solving

Job description

Amazon UAE is seeking an Operations Lead for Quick Commerce Delivery in Dubai to manage one large site or several small locations, coordinating third-party store operators and DSPs for last-mile delivery. You will drive safety, cost control and performance while scaling the ultra-fast delivery model across MENA.

The role demands hands-on leadership, strong coaching, and the ability to optimize processes and KPIs in a high-volume environment to ensure fast, safe, and reliable service for