Dubai Fast-Delivery Operations Lead

Amazon UAE; Dubai; On-site; AED 112,000 - 179,000; Full time

Job summary

Amazon UAE is seeking an Operations Lead for Amazon Now Store Operations in Dubai to oversee end-to-end daily execution, supervise store teams, and ensure safety, quality, and fast delivery targets across the UAE. You will drive process improvements, coach associates, manage costs, and prepare training plans while standing in for the Area Manager when needed in a dynamic fast-delivery environment.

The role emphasizes leadership, safety, and continuous improvement to support rapid delivery

Qualifications

• High school diploma.
• Previous experience supervising operational teams is highly valuable.
• Experience within logistics, fulfillment, delivery, quick commerce, retail operations, or comparable environments is advantageous.
• Ability to manage daily site activities and maintain control across multiple operational priorities.
• Strong understanding of productivity, quality, safety, and customer performance metrics.

Responsibilities

• Manage daily end-to-end Amazon Now operations across an assigned large site or group of smaller locations.
• Supervise third-party store operations and ensure execution remains aligned with Amazon operating standards.
• Monitor customer-facing metrics and take timely action when service performance falls below expectations.
• Maintain cost targets while protecting operational quality, safety, and team morale.
• Coordinate staffing and workload according to forecast demand and site requirements.
• Promote a strong safety culture and address hazards or unsafe practices promptly.

Skills

Operations-Plant Management

Amazon Now operations

Team leadership

Performance management

Safety management

Productivity monitoring

Cost control

Operational metrics

Staff coaching

Training and development

Education

High school diploma

Job description

Amazon UAE is seeking an Operations Lead for Amazon Now Store Operations in Dubai to oversee end-to-end daily execution, supervise store teams, and ensure safety, quality, and fast delivery targets across the UAE. You will drive process improvements, coach associates, manage costs, and prepare training plans while standing in for the Area Manager when needed in a dynamic fast-delivery environment.

The role emphasizes leadership, safety, and continuous improvement to support rapid delivery