Executive Luxury Butler & Guest Experience Leader

Dorchester Collection; Dubai; On-site; AED 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary package

World-class development opportunities

Complimentary stays with breakfast in…

50% off at bars and restaurants in Dor

Meals on Duty

Private Medical Insurance

Life Insurance

Annual Flight Allowance

Company Accommodation

Company provided transportation

Uniform provided with laundering

Service Charge

Job summary

Dorchester Collection in Dubai seeks a Senior Butler to deliver bespoke luxury service and lead a multicultural team across our five-star hotels. You will provide anticipatory service, maintain impeccable etiquette, and ensure every detail reflects our legendary standards.

Collaborating with Housekeeping and Rooms, you mentor junior butlers, oversee in-suite amenities and guest itineraries, and coordinate with Front Office and F&B to flawlessly fulfill complex requests from pre-arrival to

Qualifications

• Certified butler professional with strong luxury service background.
• Minimum 2 years' experience in a luxury 5-star brand; Middle East experience advantageous.
• Excellent English communication and guest-facing skills.
• Ability to lead a multicultural team and maintain Dorchester standards.

Responsibilities

• Lead the butler service, delivering personalised anticipatory experiences.
• Mentor and develop a multicultural team to uphold luxury standards.
• Oversee in-suite amenities, complex requests, and guest itineraries.
• Collaborate with Housekeeping, Rooms, Front Office and F&B to ensure seamless service.

Skills

Leadership

Communication

Guest service

Problem solving

Attention to detail

Teamwork

Interpersonal skills

Guest etiquette

Education

Butler certification

Luxury hospitality experience (5-star)

Tools

PMS

Payroll systems

Purchasing systems

Budgeting tools

Job description

Dorchester Collection in Dubai seeks a Senior Butler to deliver bespoke luxury service and lead a multicultural team across our five-star hotels. You will provide anticipatory service, maintain impeccable etiquette, and ensure every detail reflects our legendary standards.

Collaborating with Housekeeping and Rooms, you mentor junior butlers, oversee in-suite amenities and guest itineraries, and coordinate with Front Office and F&B to flawlessly fulfill complex requests from pre-arrival to