Luxury Butler | Elevate 5-Star Guest Experiences

Dorchester Collection; Dubai; On-site; AED 180,000 - 300,000; Full time

Benefits offered by this job

Competitive Salary Package

World-class Development Opportunities

Complimentary stays with breakfast at

50% off at bars and restaurants

Meals on Duty

Private Medical Insurance

Life Insurance

Flight Allowance every 24 months

Shared Company Accommodation

Company provided transportation

Uniform with complimentary laundry

Job summary

Dorchester Collection in Dubai is seeking a professional Butler to join our luxury hotel team. You will deliver personalized service, anticipate guest needs, and coordinate with Front Office and F&B to exceed expectations.

Requirements include at least 1 year in a luxury 5-star brand; certification as a Butler is essential. Pre-opening or Middle East experience is advantageous. Fluency in English; additional languages such as Arabic are preferred.

Qualifications

• You have a talent for problem solving and attention to detail.
• Detail-oriented and hands on team player with strong interpersonal skills.
• You will deliver extraordinary guest service with a strong guest service ethic.
• Excellent communication and comfort with English; Arabic language skills preferred.

Responsibilities

• Provide professional and personalized service to ensure guests receive the best experience.
• Knowledgeable of in-suite services, technology, and amenities; hotel services and city activities.
• Ensure allocated guest rooms are ready on time and all special requests are prepared.
• Collaborate with front office and Food & Beverage to manage guest requests.
• Receive guests in a professional and friendly manner and exceed expectations from arrival to departure.
• Act as a point of contact for guests during their stay and assist with arrangements.
• Assist guests with packing/unpacking and in-room service coordination with other departments.
• Maintain cleanliness and proper handling of work areas and equipment.
• Our values guide daily operations and service delivery.
• As a Butler you’ll bring passion, personality and creativity to life and deliver exceptional service.

Skills

Problem solving

Attention to detail

Team player

Interpersonal skills

Guest service

Communication skills

English language

Arabic language

Education

Butler certification

Tools

PMS

Payroll systems

Purchasing systems

Job description

Dorchester Collection in Dubai is seeking a professional Butler to join our luxury hotel team. You will deliver personalized service, anticipate guest needs, and coordinate with Front Office and F&B to exceed expectations.

Requirements include at least 1 year in a luxury 5-star brand; certification as a Butler is essential. Pre-opening or Middle East experience is advantageous. Fluency in English; additional languages such as Arabic are preferred.