Education Front Desk Specialist — Dubai

Eton Institute; Dubai; On-site; AED 36,000 - 72,000; Full time

Job summary

Eton Institute in Dubai, United Arab Emirates, seeks a Receptionist to join the on-site team. You will greet students, instructors, visitors and handle enquiries with professionalism, supporting front-desk operations and course-related tasks.

The role requires prior front-desk or customer service experience, plus education-industry familiarity. Strong communication and organizational skills, and proficiency in Microsoft Office (ZOHO you’ll learn) are essential for smooth daily operations and

Qualifications

• Previous experience as a Receptionist, Front Desk Executive, or in a similar customer service role.
• Education industry experience is mandatory.

Responsibilities

• Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.
• Handle incoming calls, emails, enquiries, and reception-related administrative tasks.
• Support student enquiries, course information, registrations, payments, and other front-desk activities.
• Work closely with the Course Coordination team to ensure smooth daily operations and an excellent student experience.
• Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.
• Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.
• Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.

Skills

Communication

Interpersonal skills

Organisational skills

Microsoft Office

ZOHO

Tools

Microsoft Office

ZOHO

Job description

Eton Institute in Dubai, United Arab Emirates, seeks a Receptionist to join the on-site team. You will greet students, instructors, visitors and handle enquiries with professionalism, supporting front-desk operations and course-related tasks.

The role requires prior front-desk or customer service experience, plus education-industry familiarity. Strong communication and organizational skills, and proficiency in Microsoft Office (ZOHO you’ll learn) are essential for smooth daily operations and