Dubai Education Front Desk Specialist

Eton Institute; Dubai; On-site; AED 61,000 - 84,000; Full time

Job summary

Eton Institute in Dubai, United Arab Emirates, is seeking a friendly Front Desk Receptionist to be the first point of contact for students, instructors, and visitors. You will manage walks-ins, calls, emails, and general reception tasks with a welcoming, professional attitude.

Collaborating with the Course Coordination team, you will support registrations, payments, schedule updates, and other front-desk activities, while maintaining accurate records and a tidy reception area to ensure a smooth,

Qualifications

• Experience as Receptionist/Front Desk or similar customer service role.
• Education industry experience is mandatory.

Responsibilities

• Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.
• Handle incoming calls, emails, enquiries, and reception-related administrative tasks.
• Support student enquiries, course information, registrations, payments, and other front-desk activities.
• Work closely with Course Coordination to ensure smooth daily operations and an excellent student experience.
• Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.
• Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.
• Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.

Skills

Excellent communication

Organisational skills

Customer-focused

Multitasking

Tools

Microsoft Office

ZOHO

Job description

Eton Institute in Dubai, United Arab Emirates, is seeking a friendly Front Desk Receptionist to be the first point of contact for students, instructors, and visitors. You will manage walks-ins, calls, emails, and general reception tasks with a welcoming, professional attitude.

Collaborating with the Course Coordination team, you will support registrations, payments, schedule updates, and other front-desk activities, while maintaining accurate records and a tidy reception area to ensure a smooth,