Receptionist

Eton Institute; Dubai; Vor Ort; AED 61.000 - 84.000; Vollzeit

Zusammenfassung

Eton Institute in Dubai, United Arab Emirates, is seeking a friendly Front Desk Receptionist to be the first point of contact for students, instructors, and visitors. You will manage walks-ins, calls, emails, and general reception tasks with a welcoming, professional attitude.

Collaborating with the Course Coordination team, you will support registrations, payments, schedule updates, and other front-desk activities, while maintaining accurate records and a tidy reception area to ensure a smooth,

Qualifikationen

• Experience as Receptionist/Front Desk or similar customer service role.
• Education industry experience is mandatory.

Aufgaben

• Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.
• Handle incoming calls, emails, enquiries, and reception-related administrative tasks.
• Support student enquiries, course information, registrations, payments, and other front-desk activities.
• Work closely with Course Coordination to ensure smooth daily operations and an excellent student experience.
• Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.
• Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.
• Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.

Kenntnisse

Excellent communication

Organisational skills

Customer-focused

Multitasking

Tools

Microsoft Office

ZOHO

Jobbeschreibung

Dubai, United Arab Emirates

Are you organised, customer-focused, and passionate about creating a welcoming experience? Join Eton Institute and become the first point of contact for our students, instructors, and visitors!

Key Responsibilities:

• Welcome and assist students, instructors, visitors, and walk-in enquiries professionally.


• Handle incoming calls, emails, enquiries, and reception-related administrative tasks.


• Support student enquiries, course information, registrations, payments, and other front-desk activities.


• Work closely with the Course Coordination team to ensure smooth daily operations and an excellent student experience.


• Provide coordination and administrative support during team members’ leave or absence, including student follow-ups, schedule updates, and other assigned coordination tasks.


• Maintain accurate records, manage reception cash handling and handovers, and ensure the reception area remains organised and presentable.


• Coordinate with Sales, Academic, and other departments to ensure efficient communication and service delivery.

Requirements:

• Previous experience as a Receptionist, Front Desk Executive, or in a similar customer service role.


• Education industry experience is mandatory.


• Excellent communication, interpersonal, and organisational skills.


• Proficiency in Microsoft Office and the ability to learn systems such as ZOHO.


• A professional, proactive, and flexible approach, with the ability to multitask and support different functions when required.

Interested in joining our team?

If you enjoy working with people and can deliver excellent customer service while supporting a dynamic education environment, we would love to hear from you!