Ecommerce Fulfillment Specialist

Al-Futtaim; Dubai; On-site; AED 42,000 - 66,000; Full time

Job summary

Al-Futtaim Retail is recruiting an Ecom Fulfilment Assistant to ensure efficient processing of online orders from store inventory. You will pick, pack and prepare shipments, perform quality checks and support returns, maintaining stock accuracy and adhering to brand standards.

The role requires basic English, ability to meet daily cut-offs, and strong teamwork with store personnel, couriers, and the e-commerce team.

Qualifications

• Attention to detail for order accuracy and packaging standards.
• Basic English proficiency for reading order notes and SOPs.
• Ability to work quickly and accurately under daily cut-off times.

Responsibilities

• Order Fulfilment: process online orders from store inventory.
• Pick items from shop floor/back-of-house as per order details.
• Pack orders to brand standards with labeling and invoices.
• Prepare shipments with labels, AWB, courier handover and dispatch updates.
• Perform quality checks for correct items, no damage, and proper quantities.
• Support returns: receive, inspect, relabel, restock and update system.
• Maintain stock accuracy with regular checks and proper put-away.
• Keep fulfilment area organized, safe and clean.
• Escalate issues for out-of-stock, damaged, missing, or system problems promptly.

Skills

Attention to detail

Team communication

Basic computer skills

Deadline discipline

English proficiency

Tools

Scanners

POS/OMS systems

Courier portals

Job description

Al-Futtaim Retail is recruiting an Ecom Fulfilment Assistant to ensure efficient processing of online orders from store inventory. You will pick, pack and prepare shipments, perform quality checks and support returns, maintaining stock accuracy and adhering to brand standards.

The role requires basic English, ability to meet daily cut-offs, and strong teamwork with store personnel, couriers, and the e-commerce team.