Dubai Front Desk & Guest Experience Coordinator

M1 Dynamics; Dubai; On-site; AED 48,000 - 72,000; Full time

Job summary

M1 Dynamics in Dubai is seeking a Front Desk Receptionist (Animator) to be the first point of contact for members and guests, delivering a warm, professional welcome and seamless check‑in experience. The role sits at NASAB and requires experience in hospitality, reception, reservations, or office administration.

You will manage visitor registrations, space tours, app and guest bookings, and daily operational checklists.

Qualifications

• Minimum 3 years’ experience in hospitality, reception, reservations, or administrative roles.
• Experience in sales within hospitality, marketing, or events is a plus.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Professional demeanor with integrity and empathy.

Responsibilities

• Greet guests and visitors and manage registration.
• Ensure the reception desk operates smoothly at all times.
• Support the Community Management team to foster a welcoming environment.
• Monitor and manage bookings and visitor logs daily.
• Coordinate communication between operations teams about bookings.
• Organize daily operation sheets and ensure timely updates.
• Conduct member orientations and space tours when required.
• Provide event support and assist with activations when needed.
• Manage photography room bookings and equipment rentals.
• Handle cashiering duties for NASAB services when required.
• Monitor and update Nexudus CRM daily.
• Maintain SOPs, reception manuals, checklists, and SharePoint documents.
• Answer and transfer calls as part of front desk operations.
• Provide admin support to the Operations Manager and Events Coordinator.
• Promote NASAB services, events, and community offerings.
• Receive packages, manage mail, and coordinate courier services.
• Open and close the space daily and complete checklists/reports.

Skills

Hospitality experience

Customer service

Communication skills

MS Office

Office administration

Tools

Nexudus CRM

SharePoint

Microsoft Word

Excel

PowerPoint

Job description

M1 Dynamics in Dubai is seeking a Front Desk Receptionist (Animator) to be the first point of contact for members and guests, delivering a warm, professional welcome and seamless check‑in experience. The role sits at NASAB and requires experience in hospitality, reception, reservations, or office administration.

You will manage visitor registrations, space tours, app and guest bookings, and daily operational checklists.